Seeing “Internet Connected but No Access” or “Connected, No Internet” on your phone or computer is frustrating. The Wi-Fi shows full signal, the device is connected, but websites don’t open and apps don’t work.
I recently faced this issue on both my Android phone and a Windows laptop. Even though the Wi-Fi icon showed a strong connection, nothing loaded online. After checking network settings and testing a few fixes, I was able to restore internet access without changing my internet plan or calling customer support.
In this article, I’ll explain why this problem happens and share practical fixes that actually work.
What Does “Connected but No Internet” Mean?
This message means:
- Your device is connected to the router
- The router is powered on
- But the device cannot reach the internet
The problem can exist at:
- Device level
- Router level
- DNS or IP configuration level
Understanding where the issue is helps fix it faster.
Common Reasons for Internet Connected but No Access
1. Temporary Router or Modem Issue
Routers can lose connection to the ISP while still broadcasting Wi-Fi.
2. Incorrect IP or DNS Configuration
Wrong DNS or IP conflicts can block internet access.
3. ISP Outage or Maintenance
Sometimes the issue is not on your side.
4. VPN or Proxy Interference
VPNs can block internet access if they fail to connect properly.
5. Network Driver Problems (Windows)
Outdated or corrupted network drivers often cause this issue.
Fixes That Actually Work
Method 1: Restart Router and Device
This is the most effective first step.
What to do:
- Turn off router and modem
- Wait 30–60 seconds
- Turn them back on
- Restart your device
This refreshes the network connection.
Method 2: Check If the Internet Is Down
Before changing settings, confirm if the issue is local.
Try this:
- Connect another device to the same network
- Use mobile data as a test
- Contact ISP or check outage status
If all devices have no internet, it’s likely an ISP issue.
Method 3: Disable VPN or Proxy
VPNs often cause connection problems.
Steps:
- Turn off VPN completely
- Disable proxy settings
- Reconnect to Wi-Fi
If internet works, the VPN was the cause.
Method 4: Reset Network Settings (Android & Windows)
On Android:
- Go to Settings → Network & Internet
- Tap Reset network settings
- Confirm reset
- Reconnect Wi-Fi
On Windows:
- Open Settings → Network & Internet
- Select Advanced network settings
- Click Network reset
- Restart PC
This fixes misconfigured network settings.
Method 5: Change DNS Server Manually
DNS issues are a common cause.
Recommended DNS:
- Google DNS:
8.8.8.8/8.8.4.4 - Cloudflare DNS:
1.1.1.1
Changing DNS often restores access instantly.
Method 6: Renew IP Address (Windows)
IP conflicts can block connectivity.
Steps:
- Open Command Prompt as admin
- Type:
ipconfig /release ipconfig /renew - Restart the PC
This assigns a fresh IP address.
Method 7: Update or Reinstall Network Drivers
Outdated drivers cause many network problems.
What to check:
- Open Device Manager
- Update network adapter
- Restart system
This is especially important after Windows updates.
Why This Happens More on Public Wi-Fi
Public Wi-Fi networks often:
- Require login pages
- Limit device access
- Block certain DNS requests
Try opening a browser and visiting any website to trigger the login page.
FAQs
Can Wi-Fi show connected without internet?
Yes. Wi-Fi only shows router connection, not internet availability.
Does resetting network settings delete data?
No. It only removes saved networks and passwords.
Is DNS change safe?
Yes. It does not affect personal data.
Can antivirus block internet access?
Yes. Some firewall settings may block connections.
Final Thoughts
If your device says Internet connected but no access, the issue is usually related to network configuration, DNS, or router problems — not your internet plan.
From my experience, restarting the router and changing the DNS fixed the issue instantly. Try the steps one by one, and you’ll usually regain access quickly.
Vaishnav Singh is the founder and primary author of TechHary.com. Based in Mumbai, he brings hands-on professional experience to his writing, having worked extensively as a Windows expert within the IT industry. His practical background in solving complex technical issues fuels his passion for creating clear, helpful, and relevant content. At TechHary.com, Vaishnav dedicates himself to publishing in-depth articles, guides, and insights aimed at demystifying technology for enthusiasts and professionals alike. His mission is to build a trusted resource where readers can find reliable information to navigate the ever-evolving tech landscape.