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In this article, I’m sharing my personal experience fixing an issue that many Android and Windows users face — Google Chrome not opening or crashing frequently. I’ve faced this problem myself multiple times, and the solutions shared here are the same ones I used to fix Chrome whenever it stopped working on my devices.
Google Chrome is one of the most widely used browsers, so when it suddenly doesn’t open, crashes instantly, or shows a blank screen, it becomes a serious problem. Many users report that Chrome clicks do nothing, the app opens and closes immediately, or it stays stuck on loading.
I recently faced this issue on a Windows laptop where Chrome refused to open at all, while other browsers worked fine. After checking system processes and testing multiple fixes, I was able to get Chrome running normally again without reinstalling the operating system.
In this article, I’ll explain why Google Chrome doesn’t open on Windows or Android and share fixes that actually work, based on real troubleshooting steps.
Why Google Chrome Fails to Open
Chrome may not open due to:
- Corrupted cache or profile data
- Extension conflicts
- Outdated Chrome version
- System permission issues
- Antivirus or firewall blocking Chrome
The cause differs between Windows and Android, so fixes also vary slightly.
Fix Google Chrome Not Opening on Windows
Method 1: End Chrome Background Processes
Chrome may already be running in the background.
Steps:
- Press Ctrl + Shift + Esc
- Open Task Manager
- End all Google Chrome processes
- Try opening Chrome again
This works if Chrome is stuck silently.
Method 2: Restart Your Computer
This simple step fixes temporary conflicts.
A restart:
- Clears stuck background services
- Frees RAM
- Restarts system dependencies Chrome needs
Always try this before advanced fixes.
Method 3: Disable Antivirus or Firewall Temporarily
Some security software blocks Chrome after updates.
What to do:
- Temporarily disable third-party antivirus
- Try opening Chrome
- Re-enable antivirus afterward
If Chrome opens, add it to the antivirus exclusion list.
Method 4: Rename Chrome User Data Folder
Corrupted profile data is a common reason.
Steps:
- Press Windows + R
- Type:
%LOCALAPPDATA%\Google\Chrome\ - Rename User Data folder to
User Data Backup - Open Chrome
Chrome will create a fresh profile automatically.
Method 5: Reinstall Chrome Properly
If Chrome still doesn’t open:
- Uninstall Chrome
- Restart PC
- Download latest version from official site
- Install again
This fixes damaged installation files.
Fix Google Chrome Not Opening on Android
Method 6: Clear Chrome Cache and Data
Temporary files may block Chrome startup.
Steps:
- Go to Settings → Apps
- Select Chrome
- Tap Storage
- Clear Cache
- If needed, clear Data
Clearing data resets Chrome but fixes crashes.
Method 7: Update Chrome and Android System WebView
Outdated WebView causes Chrome crashes.
Steps:
- Open Play Store
- Update Google Chrome
- Update Android System WebView
This fix is critical on Android phones.
Method 8: Restart Phone in Safe Mode
Safe mode disables third-party apps.
If Chrome works in safe mode:
- A third-party app is causing conflict
- Uninstall recently installed apps
Why Chrome Stops Working After Updates
Updates can:
- Break compatibility with extensions
- Corrupt cache files
- Trigger antivirus false positives
This is why Chrome issues often appear suddenly.
What You Should Avoid
- Installing unofficial Chrome builds
- Using unknown extensions
- Using “browser cleaner” apps
- Force-stopping Chrome repeatedly
These often worsen the issue.
FAQs
Does reinstalling Chrome delete bookmarks?
If you’re signed in with Google, bookmarks sync automatically.
Is Chrome safer than other browsers?
Chrome is secure, but updates and extensions matter.
Can malware cause Chrome not to open?
Yes, but it’s less common than cache or profile issues.
Final Thoughts
If Google Chrome is not opening on Windows or Android, the issue is usually related to corrupted data, security software, or profile conflicts.
From my experience, renaming the Chrome user data folder on Windows and clearing cache on Android fixed the issue instantly.
Vaishnav Singh is the founder and primary author of TechHary.com. Based in Mumbai, he brings hands-on professional experience to his writing, having worked extensively as a Windows expert within the IT industry. His practical background in solving complex technical issues fuels his passion for creating clear, helpful, and relevant content. At TechHary.com, Vaishnav dedicates himself to publishing in-depth articles, guides, and insights aimed at demystifying technology for enthusiasts and professionals alike. His mission is to build a trusted resource where readers can find reliable information to navigate the ever-evolving tech landscape.